Windows Mobile Synchronization problems

Windows Mobile 5 and Windows XP

If your Pocket PC fails to sync and the error code on the on the Pocket PC is 0x86000209 select Help - Detect and Repair in Outlook 2003. This will fix the problem.

Windows Mobile Device Center 6.1 for Windows Vista

If you are having problems synchronizing your device with Windows Vista or Windows Vista x64 try the following.

• Uninstall - Windows Mobile Device Center Driver update
• Uninstall - Windows Mobile Device Center
• Download and install: Windows Mobile Device Center 6.1 for Windows Vista from Microsoft. There is both a 32-bit and a 64-bit version.

If that doesn't help follow this guide:

• Windows Mobile Device Center Troubleshooting Guide

Microsoft ActiveSync error trying to sync Pocket PC

If you get a dialog saying:

Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer.

immediately after connecting your Pocket PC your Pocket Outlook database might be corrupted.

The Pocket Outlook is saved in the file "\pim.vol" on your Pocket PC. to fix the problem

1. Delete the file "\pim.old" on your Pocket PC
2. Do a soft reset
3. Resync the device

Cannot logon to the Pocket Outlook Database

If you are using "Pocket Informant" for managing your calender you can get this message. It happened to me after downgrading my Outlook from 2007 to 2003. This message means that your Pocket Outlook database is corrupted.

The Pocket Outlook is saved in the file "\pim.vol" on your Pocket PC. to fix the problem

1. Delete the file "\pim.old" on your Pocket PC
2. Do a soft reset
3. Resync the device

More information

• File System Boot Process - Files Created on Boot

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