Windows Mobile Synchronization problems

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Windows Mobile 5 and Windows XP

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If your Pocket PC fails to sync and the error code on the on the Pocket PC is 0x86000209 it can be caused by different problems.

  1. If you have received a very large mail (100 kb can do it, attachments probably don't count if if they are not downloaded). Just delete the mail, or move it to a folder that are not synchronized, then sync will work again.
  2. I don't know what causes this, but if you didn't get a large file as in suggestion 1, just select Help - Detect and Repair in Outlook 2003. This will fix the problem.

Windows Mobile Device Center 6.1 for Windows Vista

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If you are having problems synchronizing your device with Windows Vista or Windows Vista x64 try the following.

If that doesn't help follow this guide:

Microsoft ActiveSync error trying to sync Pocket PC

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If you get a dialog saying:

Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer.

immediately after connecting your Pocket PC your Pocket Outlook database might be corrupted.

The Pocket Outlook is saved in the file "\pim.vol" on your Pocket PC. to fix the problem

  1. Rename the file "\pim" to "\pim.old" on your Pocket PC
  2. Do a soft reset
  3. Delete the file "\pim.old" on your Pocket PC
  4. Resync the device

Cannot logon to the Pocket Outlook Database

If you are using "Pocket Informant" for managing your calender you can get this message. It happened to me after downgrading my Outlook from 2007 to 2003. This message means that your Pocket Outlook database is corrupted.

The Pocket Outlook is saved in the file "\pim.vol" on your Pocket PC. to fix the problem

  1. Rename the file "\pim" to "\pim.old" on your Pocket PC
  2. Do a soft reset
  3. Delete the file "\pim.old" on your Pocket PC
  4. Resync the device

More information